Refund Policy
At Study Wise Solutions, we strive to provide the highest quality of academic support and tutoring services to our students. We understand that circumstances may arise where you need to cancel or seek a refund for services rendered. Please review our refund policy below:
1. Refund Eligibility:
- Refunds are eligible under the following conditions:
- If the student withdraws from the program within [7] days of the initial enrolment date.
- If Study Wise Solutions fails to deliver the promised services as outlined in the agreement.
- Refunds will not be issued for:
- Services already rendered.
- Partially completed programs or courses.
- Refunds are eligible under the following conditions:
2. Requesting a Refund:
- All refund requests must be submitted in writing to support@studywisesolutions.com.
- The request must include the reason for the refund, along with any supporting documentation.
- Refund requests will be processed within [3] business days upon receipt of the request.
3. Refund Amount:
- The refund amount will be determined based on the date of withdrawal and the services utilized.
- A prorated refund may be issued for unused services if the withdrawal occurs after the initial [7] days.
4. Refund Method:
- Refunds will be issued using the original method of payment unless otherwise specified.
- It may take [3] business days for the refunded amount to reflect in your account.
5. Non-Refundable Fees:
- Certain fees, such as registration fees or administrative fees, may be non-refundable. These will be clearly outlined in the initial agreement or terms of service.
6. Cancellation Policy:
- If you wish to cancel your enrolment or services, please notify us as soon as possible.
- Cancellations made after services have commenced may not be eligible for a refund.
7. Changes to the Refund Policy:
- Study Wise Solutions, reserves the right to modify or update this refund policy at any time. Any changes will be communicated to our students via email or through our website.
By enrolling in our academic tuition services, you acknowledge that you have read and agree to abide by the terms outlined in this refund policy.
If you have any questions or concerns regarding our refund policy, please contact us at support@studywisesolutions.com.